If you has a trouble about ip address in blocklist.

You can follow the steps to unblock.

step 1. login client interface in https://yuanjhen.com/ .

step 2. 方案 (Program) >我的產品 (My Products)

step 3. 解除防火牆封鎖  ( unblock firewall )

step 4. enter your ip address

If you has any question,please let us know,thanks.

ps. if you forgot your client password,you can use this feature.

step 1. 忘記密碼 (forgot password)

step 2. reset your password

Yuan-Jhen